Menthra FAQs: Frequently Asked Questions About AI Wellness
Quick Answers
The most common questions, answered.
Do I need to sign up to start?
No. You can start a conversation without an account. Sign up to preserve your memory across sessions.
Is Menthra a replacement for therapy?
No. Menthra is a complement to therapy and a step before it. For clinical needs, we connect you to licensed therapists within the same platform.
Who sees my conversations?
No one. Conversations are end-to-end encrypted. Not us, not advertisers, not employers. Your story is yours.
What if I am in crisis?
Menthra's AI companions are not emergency services and are not a substitute for professional crisis intervention. If you are in immediate danger, call 911 (US) or text/call 988 (Suicide & Crisis Lifeline). Menthra's crisis detection system monitors conversations for safety signals and will display emergency resources, notify your designated emergency contacts (for minors), and alert your assigned provider if applicable.
Is Menthra a replacement for therapy?
No. Menthra's AI companions provide emotional wellness support — not medical advice, diagnosis, or treatment. Think of Menthra as the support between sessions, not a replacement for sessions. When you are ready for professional care, Menthra connects you with licensed therapists and certified coaches who receive your context so you do not have to start over. AI and human care work together.
Can I switch companion styles?
Yes, anytime. Your memory and context carry over between all companion styles — you never have to start over.
How is Menthra different from ChatGPT?
ChatGPT is general-purpose AI. Menthra is purpose-built for wellness with continuous memory, 6 companion styles, crisis detection, clinical guardrails, and HIPAA compliance.
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